Constructive criticism can be difficult to give and receive because there is always the possibility the receiver can react negatively to any type of criticism, especially if they regularly receive criticism that is angry, blaming or condescending. I encounter managers, supervisors and employees who avoid giving any type of criticism for fear of the conversation going in [...]
In the work environment, communication plays a vital role in the success of your team, so mastering verbal and non-verbal communication helps you to build healthy working relationships. You can encounter a full spectrum of persons at work. There are those who are difficult to read and others who display their thoughts and emotions in [...]
I always marvel when I sit in meetings when assigned actions were not taken and the responsible Manger would say, “I gave that project to one of my supervisors and they were unable to finish.” The underlying message in this blaming statement is that the manager delegated the responsibility so he doesn’t have to be [...]
When office politics prevail in a work environment, trust levels are usually low. This is because office politicians are perceived as willing to do whatever it takes to get what they want, and this can include deception, threats, attack and a myriad of other undesirable activities. Office politicians are perceived as having no qualms [...]
A Manager recently exclaimed in a discussion, “Leadership theory is fallacious!” Based on her experience, it seems to be impossible to be a leader in her organization which she characterized as dishonest, abusive and highly controlling. From her perspective, her attempts at being an effective leader are futile because demonstrating leadership competencies is not valued [...]
